Frequently Asked Questions


Monday – Saturday, 8am – 8pm ET

Seamlessly Switch
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Experience an all-new Webcast platform, delivering a true on-demand experience for customers. Developed in-house, this new system features an array of improvements, including the ability for students to choose when they start a CPE webinar—freeing them from the constraints of a rigid schedule.

We offer a simulated classroom environment with Western CPE’s Webcasts, taught by industry experts. Ask your questions as you learn online, working your way through course segments of slides and video from your computer or other devices. 


  • Any modern browser version released after 2013 including Internet Explorer 11, Edge, Firefox 27+, Safari 7+, Chrome 30+, Opera 17+.
  • Speakers or headphones
  • Recommended Internet Connection Speed: 1.0 Mbps

Finance professionals looking for webinar CPE will find that Western CPE’s Webcasts are the ideal solution. For leaders of finance and accounting teams, Western’s CPE on-demand webinars offer the advanced preparation needed to develop and maintain a competitive edge. 

Live Webcast Features include:

  • Replicated Live Learning
    See and hear the highest-quality instructors and their teaching slides.
  • Online Chat 
    Ask questions of expert moderators in real-time and interact with your peers.
  • On-Demand Playability 
    Monday – Saturday, 8am – 8pm ET
  • Manageable Segments 
    Organize your learning time without missing critical information.
  • NO Exam Requirement
    Simply check in throughout the webcast to verify your attendance.
  • A Printable Certificate 
    Receive your certificate of completion as soon as you finish.

For answers to common questions about this option, visit our Webcast FAQ

If you would like to purchase CPE for 5+ people in your firm or organization, please call (844) 690-2167 toll-free. Ask to speak to a Corporate Solutions representative for information and start saving today! Learn more about Bulk CPE Credit Packages.

You may access the webcast through your Western CPE account by doing the following:

  1. Go to At the top right side of the page, click “LOG IN.”
  2. On the next page, enter your email and password.
  3. At the top right-hand side of the page, click the “Access My Courses” tab from the “My Account” drop-down menu. This will direct you to the webcasts for which you’re registered.
  4. Select your course and click on the title.
  5. Click on the globe icon at the bottom of the page to enter the webcast.

Your certificate of completion will be automatically generated and added to your account at the end of the webcast. If you do not see the certificate on the course page but believe you successfully completed the webcast, please contact our office at (800) 822-4194 or email

Webcasts provide group Internet-based CPE credits. NASBA fields of study (categories) for each webcast are listed in the Course Overview section. See the Compliance Information section of each webcast to learn the category under which credits are registered. Please note that blank fields indicate that the course does not quality for those categories.

Western CPE is registered with the National Association of State Boards of Accountancy (NASBA) as a member of the Registry; as such, our CPE credits are accepted in all 50 states. However, CPE credits in different states may vary, so please check with your state board.

New York and Texas require sponsors to individually register with their state as continuing education sponsors. We’re registered sponsors in New York (sponsor ID 001353) and Texas (sponsor ID 006477).

The New Jersey State Board of Accountancy lists only New Jersey-approved providers on its website. NASBA providers are not required to register with the State Board and thus will not be listed. Western CPE, as a NASBA provider, is accepted by the New Jersey State Board

There is no final exam. NASBA requires group Internet-based programs to use a monitoring mechanism to verify participation during the duration of the webcast. 

Several people can view a webcast as a group via a single computer and an LCD projector or a big-screen monitor, but they need to contact Western CPE’s Customer Care at (800) 822-4194   prior to the webcast to ensure all participants have registered for the webcast and have a designated proctor. Each participant must pay for the webcast. 

The designated proctor must be present during the webcast to verify participant attendance. A registered participant from the proctored group will need to log in to the webcast and confirm the attendance for the group. The proctor will need to complete an attendance roster, which the proctor will receive by email prior to the webcast. Upon completion of the webcast, the proctor must email the attendance roster back to Western CPE before certificates of completion can be awarded. 

Proctors don’t earn CPE credits. You must have a group of two or more people registered to use the proctor method. If you’re not using the proctor method, each attendee must view the webcast on his or her own computer. Attendance is verified through participation pop-ups or polling questions that take place throughout the webcast. Therefore, each person must be logged in on an individual computer in order to confirm his or her participation and to receive CPE credits. If you don’t register before the webcast as a proctored group, you cannot receive credit by signing a proctor form after the program is over.

To confirm your attendance, and in order to receive CPE credit for a webcast you must interact with the attendance pop-ups. Once you’re signed in to the webcast, our attendance-monitoring system verifies participation during the webcast in the form of pop-ups. Your certificate of completion is issued based on your participation. 

“Failure” means you failed to verify your attendance 70% of the time, but individual state requirements may vary. If you fail a webcast but complete enough attendance prompts to receive at least one credit you will be issued a certificate with partial credit. You are welcome to retake the webcast within one year of purchase in order to receive a full credit certificate.