Frequently Asked Questions
The maximum number of CPE credits you can earn at most Western CPE conferences is 40; this includes up to 10 Bonus CPE online credits. A few conferences offer 48 credits, with up to 12 of these being Bonus CPE. Up to 40 credits can be earned on our cruises.
To provide our customers with the utmost flexibility, Western CPE happily accommodates split registration requests. For example, if you register to attend 6 days, you can take your family to Orlando for 3 class days and then go to Las Vegas later in the year for the other 3 class days. Keep in mind that when you register and pay for a conference, you must use those conference days in the same calendar year and cannot be transferred to another year.
Western CPE offers the following group discount for conferences: 5–9 people receive a 5% discount, 10-19 people receive a 10% discount and 20+ people receive a 15% discount. Please call (844) 690-2167 and ask to speak to a Corporate Solutions representative. Group discounts cannot be used in conjunction with any other special offer or promotion. Learn more about conference group discounts.
To register your group to attend a conference, please call please call (844) 690-2167 toll free and ask to speak to a Corporate Solutions representative.
With this option, you cannot enter your chosen conference location on our website. Email us at email@example.com, call us at (800) 822-4194 or fax us at (206) 774-1285 to make your selection. Please have all of your registration information ready when you call (including location and course selection). We’ll need to know the specific classes that you’d like to attend and the names of any guests traveling with you.
Important note: “Save Now, Choose Later” conference registrations cannot be carried over to a subsequent conference year. If you do not attend a conference in the same year the registration payment was made, you will forfeit payment.
At most conferences, a binder (or folder if you opt to “Go Green”) will be waiting for you Sunday at the reception desk or on Monday morning prior to class. If you’re joining us on a cruise, in Hawaii or a foreign destination, a binder will be shipped to you 1–2 weeks prior to your departure date. You must bring this binder with you; extras will not be available at the conference location.
If you opt to “Go Green,” course materials will be available in your account 7 days prior to the first day of the conference.
Bonus CPE courses will be available to participants at the time of registration. These credits are automatically applied to your customer account. Just log in to your customer account, select “My CPE,” choose your webcast or self-study course(s)*, and proceed to checkout. Bonus CPE credits will expire in your account on December 31 at midnight EST. You will no longer be able to enroll in a course after that date. Per AICPA and NASBA Standards, QAS self-study courses must include an expiration date that is no longer than 1 year from the date of purchase or enrollment. If you need further assistance, please call us at (800) 822-4194 or email firstname.lastname@example.org. *The following webcasts and self-study courses are excluded from Bonus CPE: Federal Tax Update and Federal & California Tax Update; some courses by Karen Brosi, Vern Hoven and Sharon Kreider; and other “premier” courses.
Once attendance is reconciled, your certificates of completion will be emailed to you. This typically is within 1-2 business days, but can take up to 10 days at some locations. Once certificates have been issued, you can also access them on in Western CPE customer account. After you log in to your account, hover over the “My Account” tab in the top right, then click on “My CPE” from the drop-down menu. Active courses should appear below including a link to download your certificate.
Breakfast for conference attendees is served each morning prior to class and a light snack is provided mid-morning. Attendees are on their own for lunch and dinner.
The conference registration price does not include lodging. The conference price is just for your CPE.
Western CPE does not book flights for conference participants. However, we encourage you to take advantage of discounts available for Western CPE conference attendees. Learn more.
Western CPE has contracted discounted accommodations with the resort properties, however all customers are responsible for making their own reservations directly with the hotel either through the reservation link on our website or by calling the hotel directly and specifying you are a Western CPE conference attendee. Group rates apply to initial room blocks, which occasionally sell out. It’s always best to make your room reservation immediately after booking your conference.
We want you to be comfortable at our conferences, so at most locations, resort casual is recommended. At some conferences, such as our cruises, it’s recommended that gentlemen have a jacket and tie for evening dining. Our main goal is for you to receive quality education comfortably!
Western CPE gives you several options for replacing a day of live instruction. Please contact customer care at (800) 822-4194 for details. This is not an option for participants using their fifth free year. Unused registration fees cannot be carried forward to an ensuing year.
We can help you. Just Contact Us anytime, and we’ll make sure you’re registered for the location you want most.
Yes! We sincerely appreciate all customer referrals and encourage you to bring along your peers so that they may experience our popular CPE Conferences firsthand. Individual guests will be charged our full registration fee, and for groups of 5 or more, discounts are available.