Property Management Best Practices

3 Credits: Business Management & Organization


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Property Management Best Practices

Course Level
CPE Credits

3 Credits: Business Management & Organization

Course Description

A rental property is a major investment, so you’ll want to generate a good return on it. In the Property Management Best Practices course, we summarize the techniques you can use to maximize revenues and keep control over costs. The course covers the full range of property management activities, including marketing, tenant selection, tenant relations, repairs and maintenance, and organizational issues – along with additional profit opportunities.

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Learning Objectives

Upon successful completion of this course, participants will be able to:

Chapter 1

  • Identify the key tenant selection criteria that a landlord might use.

Chapter 2

  • Specify the variables to consider when setting rent.
  • Describe the steps needed to properly configure a property and advertise it.
  • Identify the types of staging improvements that can be applied to a property.
  • Specify the best ways to schedule a property showing.
  • Identify the safety issues associated with property showings.
  • Recall the best metrics for measuring your marketing effectiveness.

Chapter 3

  • Specify the kinds of property rules that you might impose on tenants.
  • Describe the different types of tenant onboarding best practices.
  • Specify how to increase the rent while retaining tenants.
  • Recall the best practices for encouraging tenants to extend their leases.

Chapter 4

  • Recall how to prioritize repair and maintenance projects.
  • Specify the best practices for preventive maintenance projects.

Chapter 5

  • Identify the different types of revenue-generating options that a landlord can use.

Chapter 6

  • Recall how to obtain valid proof that a check was mailed to you late.
  • Recall which documents should be stored in the various property management files.
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Course Specifics

Course ID
Revision Date
December 5, 2023

There are no prerequisites.

Advanced Preparation


Number of Pages

Compliance Information

NASBA Provider Number: 103220

CFP Notice: Not all courses that qualify for CFP® credit are registered by Western CPE. If a course does not have a CFP registration number in the compliance section, the continuing education will need to be individually reported with the CFP Board. For more information on the reporting process, required documentation, processing fee, etc., contact the CFP Board. CFP Professionals must take each course in it’s entirety, the CFP Board DOES NOT accept partial credits for courses.

Meet The Experts

Steven M. Bragg, CPA, is a full-time book and course author who has written more than 300 business books and courses. He provides Western CPE with self-study courses in the areas of accounting and finance, with an emphasis on the practical application of accounting standards and management techniques. A sampling of his courses include the The New Controller Guidebook, The GAAP Guidebook, Accountants’ Guidebook, and Closing the Books: An Accountant’s Guide. He also manages the Accounting Best Practices podcast. Steven has been the CFO or controller of both public and private companies and has been a consulting manager with Ernst & Young and …