With travel expenses ranking as the second largest controllable expense for many organizations, the need for an effective and efficient expense reimbursement policy is more crucial than ever. This course, led by industry expert Mary Schaeffer, addresses the persistent challenges faced by companies in managing employee expense reimbursements. Participants will explore common problems in the reimbursement process, from illegible receipts to unauthorized expenses and delayed approvals. More importantly, the course offers practical solutions, drawing from best practices in the industry. Attendees will learn how to establish clear processes for dealing with ambiguous receipts, develop policies to handle non-compliant reimbursement requests, and strategize for prompt managerial approvals. The course also delves into conflict resolution techniques within the reimbursement framework and highlights key areas where expense report fraud is likely to occur. By the end of this course, participants will be equipped with the knowledge and tools to streamline their organization’s expense reimbursement process, minimizing errors and enhancing overall efficiency.