CONTINUING EDUCATION FOR TAX & FINANCIAL PROFESSIONALS

Effective Business Writing

Icon_Self-Study
Self-Study
Icon_Level
Basic
Credits
CPE Credits
13 Credits: Communications & Marketing

Course Description

Good communication—oral or written—is the key to success in business life. This course is intended to assist business people in understanding the communication process, writing and organization methods, and oral aspects of communication in business. The course includes a discussion of:
  • Choosing appropriate words
  • Writing effective sentences
  • Writing paragraphs and compositions
  • Planning messages for reader reaction
  • Writing about difficult and unpleasant topics
  • Writing to persuade
  • Writing special letters
  • Writing effective resumes and application letters
  • Report and research methods
  • Oral presentations
  • Business communication technologies

Learning Objectives

Upon successful completion of this course, participants will be able to:

  • Chapter 1
    • Discuss the communication process.
    • Clarify the influence of behavioral science on management.
    • List and define the hierarchy of communication levels.
  • Chapter 2
    • Define and give examples of kinesic communication.
    • Discuss and illustrate metacommunication.
    • Give examples of effective word usage.
  • Chapter 3
    • Develop simple, compound, and complex sentences.
    • Differentiate between positive and negative sentences.
    • Illustrate several techniques for emphasizing an idea.
  • Chapter 4
    • Combine sentences into paragraphs.
    • Write complete compositions.
    • Identify correct and incorrect grammar.
    • Write a thesis statement.
    • Identify potential problems in composition development.
  • Chapter 5
    • Organize messages to achieve the desired reaction.
    • Design and convey the right message for the situation.
    • Write deductive and inductive letters.
    • Describe how to keep a reader’s interest.
  • Chapter 6
    • Plan messages for the reader’s reactions.
    • Design claim letters.
    • Develop credit letters.
    • Write request letters.
  • Chapter 7
    • Write and compose unpleasant letters.
    • Write effective collection and credit letters.
  • Chapter 8
    • Develop persuasive letters.
    • Write effective sales letters.
    • Compose letters to introduce a product.
    • Present and document convincing evidence.
    • Identify the characteristics of a delinquent debtor.
    • Use the telephone for collection.
  • Chapter 9
    • Write special letters.
    • Develop condolence or sympathy letters
    • Construct a congratulations letter.
    • Prepare a letter of resignation.
  • Chapter 10
    • Prepare a personal resume.
    • Characterize the attributes of a person who deserves a job.
    • State how and where to conduct a job search.
    • Investigate, analyze, and prepare for a job.
    • Build a page on the Web.
  • Chapter 11
    • Write an application letter.
    • Prepare an unsolicited application letter.
    • Create and illustrate other letters about employment.
  • Chapter 12
    • Discuss and prepare business reports.
    • State the nature of business reports.
    • Summarize problems to be solved.
    • Select a method of solution.
    • Collect and organize data.
    • Explain how to arrive at an answer to the problem.
    • Present supporting sources for data.
    • Identify electronic and printed sources of information
  • Chapter 13
    • Outline the report outlining process.
    • Rephrase the steps to organize the report in logical sequences.
    • Prepare introductions, findings, conclusions, and recommendations in different formats.
    • Develop an office memo.
    • Compose a letter of transmittal.
  • Chapter 14
    • Illustrate the use of tables in a report.
    • Use charts and graphs to present quantitative data.
    • Use other graphic techniques to assist communications.
  • Chapter 15
    • Develop an objective writing style.
    • Compose active sentences.
    • Use the proper tense as well as accurate nouns and pronouns.
    • State the effectiveness of using a common language.
    • Use tabulations to facilitate communications.
    • Effectively create good transitions.
    • Summarize the effect of using repetitive words.
    • Develop a business plan.
  • Chapter 16
    • Apply the factors that contribute to a finished report.
    • Write objectively.
    • Use documentation and footnotes.
    • Prepare a bibliography.
  • Chapter 17
    • Prepare a memorandum or short report.
    • Identify the characteristics of internal reports.
    • Illustrate various report-writing methods.
  • Chapter 18
    • State the principles of listening.
    • Develop skills to make oral presentations.
    • Identify detrimental listening habits.
    • Implement effective listening techniques.
    • Describe the four different speaking styles.
  • Chapter 19
    • State how technology is used to communicate.
    • Describe how the Internet and telecommunication services impact business communications.
    • Identify Internet resources.
    • Explain innovative technologies such as blogs, podcasts, webcasts, wikis, and tweets.
    • Identify and define LAN and WAN networks.
    • Describe the role of Group Support System (GSS) software.

Course Specifics

Course ID
6130173
Revision Date
July 17, 2020
Number of Pages
270
Advanced Preparation

None

Compliance information

NASBA Provider Number: 103220

Course Instructor

Delta CPE LLC Headshot
Delta CPE LLC

For many years, Delta CPE LLC has offered a wide variety of continuing education courses for financial professionals. Topics covered by Delta’s courses include accounting, financial management, budgeting, investments, financial statement reporting, business management, IFRS, ethics, valuations, real estate, and business writing. The diversity and breadth of Delta’s course offerings make the company a prolific and unique contributor to the CPE world. Delta’s well-credentialed authors and contributors have also been published in numerous academic and professional journals and quoted by some of the leading financial media outlets.

Effective Business Writing

Expert Instructors
Format
CPE CREDITS
13 Credits: Communications & Marketing

$351.00$391.00

Clear
Icon_Self-Study
Self-Study
Icon_Level
Basic
Credits
CPE Credits
13 Credits: Communications & Marketing

Course Description

Good communication—oral or written—is the key to success in business life. This course is intended to assist business people in understanding the communication process, writing and organization methods, and oral aspects of communication in business. The course includes a discussion of:
  • Choosing appropriate words
  • Writing effective sentences
  • Writing paragraphs and compositions
  • Planning messages for reader reaction
  • Writing about difficult and unpleasant topics
  • Writing to persuade
  • Writing special letters
  • Writing effective resumes and application letters
  • Report and research methods
  • Oral presentations
  • Business communication technologies

Learning Objectives

Upon successful completion of this course, participants will be able to:

  • Chapter 1
    • Discuss the communication process.
    • Clarify the influence of behavioral science on management.
    • List and define the hierarchy of communication levels.
  • Chapter 2
    • Define and give examples of kinesic communication.
    • Discuss and illustrate metacommunication.
    • Give examples of effective word usage.
  • Chapter 3
    • Develop simple, compound, and complex sentences.
    • Differentiate between positive and negative sentences.
    • Illustrate several techniques for emphasizing an idea.
  • Chapter 4
    • Combine sentences into paragraphs.
    • Write complete compositions.
    • Identify correct and incorrect grammar.
    • Write a thesis statement.
    • Identify potential problems in composition development.
  • Chapter 5
    • Organize messages to achieve the desired reaction.
    • Design and convey the right message for the situation.
    • Write deductive and inductive letters.
    • Describe how to keep a reader’s interest.
  • Chapter 6
    • Plan messages for the reader’s reactions.
    • Design claim letters.
    • Develop credit letters.
    • Write request letters.
  • Chapter 7
    • Write and compose unpleasant letters.
    • Write effective collection and credit letters.
  • Chapter 8
    • Develop persuasive letters.
    • Write effective sales letters.
    • Compose letters to introduce a product.
    • Present and document convincing evidence.
    • Identify the characteristics of a delinquent debtor.
    • Use the telephone for collection.
  • Chapter 9
    • Write special letters.
    • Develop condolence or sympathy letters
    • Construct a congratulations letter.
    • Prepare a letter of resignation.
  • Chapter 10
    • Prepare a personal resume.
    • Characterize the attributes of a person who deserves a job.
    • State how and where to conduct a job search.
    • Investigate, analyze, and prepare for a job.
    • Build a page on the Web.
  • Chapter 11
    • Write an application letter.
    • Prepare an unsolicited application letter.
    • Create and illustrate other letters about employment.
  • Chapter 12
    • Discuss and prepare business reports.
    • State the nature of business reports.
    • Summarize problems to be solved.
    • Select a method of solution.
    • Collect and organize data.
    • Explain how to arrive at an answer to the problem.
    • Present supporting sources for data.
    • Identify electronic and printed sources of information
  • Chapter 13
    • Outline the report outlining process.
    • Rephrase the steps to organize the report in logical sequences.
    • Prepare introductions, findings, conclusions, and recommendations in different formats.
    • Develop an office memo.
    • Compose a letter of transmittal.
  • Chapter 14
    • Illustrate the use of tables in a report.
    • Use charts and graphs to present quantitative data.
    • Use other graphic techniques to assist communications.
  • Chapter 15
    • Develop an objective writing style.
    • Compose active sentences.
    • Use the proper tense as well as accurate nouns and pronouns.
    • State the effectiveness of using a common language.
    • Use tabulations to facilitate communications.
    • Effectively create good transitions.
    • Summarize the effect of using repetitive words.
    • Develop a business plan.
  • Chapter 16
    • Apply the factors that contribute to a finished report.
    • Write objectively.
    • Use documentation and footnotes.
    • Prepare a bibliography.
  • Chapter 17
    • Prepare a memorandum or short report.
    • Identify the characteristics of internal reports.
    • Illustrate various report-writing methods.
  • Chapter 18
    • State the principles of listening.
    • Develop skills to make oral presentations.
    • Identify detrimental listening habits.
    • Implement effective listening techniques.
    • Describe the four different speaking styles.
  • Chapter 19
    • State how technology is used to communicate.
    • Describe how the Internet and telecommunication services impact business communications.
    • Identify Internet resources.
    • Explain innovative technologies such as blogs, podcasts, webcasts, wikis, and tweets.
    • Identify and define LAN and WAN networks.
    • Describe the role of Group Support System (GSS) software.

Course Specifics

Course ID
6130173
Revision Date
July 17, 2020
Number of Pages
270
Advanced Preparation

None

Compliance information

NASBA Provider Number: 103220

Course Instructor

Delta CPE LLC Headshot
Delta CPE LLC

For many years, Delta CPE LLC has offered a wide variety of continuing education courses for financial professionals. Topics covered by Delta’s courses include accounting, financial management, budgeting, investments, financial statement reporting, business management, IFRS, ethics, valuations, real estate, and business writing. The diversity and breadth of Delta’s course offerings make the company a prolific and unique contributor to the CPE world. Delta’s well-credentialed authors and contributors have also been published in numerous academic and professional journals and quoted by some of the leading financial media outlets.

Effective Business Writing

Expert Instructors
Format
CPE CREDITS
13 Credits: Communications & Marketing

$351.00$391.00

Clear