As professionals rise to leadership positions in their organizations, they often discover gaps in their leadership training. This program addresses the following critical skills areas that will assist staff and seniors in becoming more effective managers and leaders:

• Key elements to motivate and empower your team.
• Communication strategies to change behaviors and provide feedback using proven feedback models.
• Mentoring strategies, using a 7-step template and the DISC assessment
• Exploring and managing the 5 types of conflict

Empowering Your Team

• Help employees accept responsibility and accountability
• Help identify the importance of core values in employee retention
• Identify the reasons employees leave organizations
• Identify critical elements to minimize attrition

Communicating to Change Behaviors
One biggest challenges managers have is dealing with the distractions caused by workplace dysfunctionality. In this session you will learn several techniques that will enable you to anticipate, manage and diffuse conflict and other communication issues. Mentoring Using the DiSC Assessment

• A 7-step model to mentor employees in your organization
• Using the DISC assessment to identify and assist in developing skills to get through organizational mazes
• Six questions to identify employees’ communication style and behavior.

Managing the Top Five Types of Conflict
One of the biggest challenges managers have is dealing with the distractions caused by workplace dysfunctionality. In this session you will learn several techniques that will enable you to anticipate, manage and diffuse conflict and other communication issues.