Shipment of Materials
Please note: Due to COVID-19 we are experiencing delays in production and shipping of materials. We will strive to get all Hard Copy Self-Study orders shipped within 3-5 business days.
Unless expedited shipping* is requested, Western CPE ships all self-study courses UPS Ground. Orders received Monday through Friday by 2:00 p.m. MT will ship the same day. Ground orders may take up to 7 business days to arrive (adverse weather may cause delays). UPS will not deliver to post office boxes; therefore, a physical address is required.
Hard copy products are charged shipping fees based on weight and quantity. Please see your shopping cart for costs associated with your order.
If you haven’t received your order in 7 business days, please call our office at (800) 822-4194 during regular business hours (6:00 a.m. – 6:00 p.m. MT).
*Western CPE ships back orders and pre-sale UPS Ground regardless of shipping method requested at the time of initial order. Arrival dates are estimates only and are not guaranteed. If you’re facing time constraints due to an impending CPE deadline, please consider a self-study course that’s in stock.
Additional Shipping Options
- Expedited Air Services: UPS 3-day, 2-day, Next Day, Next Day Saver (Saver not available in all areas)
- P.O. Boxes & International: USPS Ground only, expected arrival is 2-7 days.
- Alaska & Hawaii: USPS Ground or Air Services: UPS 2-day or UPS Next Day
- For additional questions regarding your order, please contact us.