Recruiting is the one human resources function most akin to sales - it is necessary to use a variety of techniques to troll for customers (i.e., recruits). The effectiveness of the sales effort directly relates to the quality of the recruits brought in for further evaluation. If this effort is not effective, then an organization can be afflicted with any number of bad hires, whose low productivity can disrupt the business. At best, an entity will find itself saddled with a large number of mediocre employees - they are reasonably competent, but do not have the energy, focus, or persuasiveness to drive the business forward.
Recruiting and Hiring shows how to create a job specification and the many methods available for locating the most highly qualified candidates for a position. The course also describes general hiring principles, preliminary screening activities, how to conduct an interview, and the best way to manage the reference checking process. The course also describes how to evaluate candidates, describes the job offer, addresses how to handle counteroffers, and several related topics.
Upon successful completion of this course, participants will be able to:
- Identify the options for not recruiting more employees.
- Cite the steps involved in recruiting for specific people.
- Identify the different types of marketing used in recruiting.
- Identify the methods used to bulk hire employees.
- Identify the advantages and disadvantages of poaching as a recruiting tactic.
- Identify techniques for extracting information from a resume.
- Identify the situations in which telephone screening might be used.
- List the circumstances under which a high-pressure interview is a reasonable tactic.
- Identify the contents of an offer letter and employment contract.
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