There are no prerequisites.

Choose a format

Self-Study Video


Course Description

We all know a great leader when we see one, but pinning down exactly what makes a leader effective and inspirational can be a difficult. This course breaks down the specific traits that characterize successful leaders and shows you how you can lead your team to greatness - and how to train leaders to inspire and motivate others. You'll learn the four 'giant steps to leadership;' the characteristics of effective teams, team members, and leaders; and how to improve communication across an organization. This course also covers how to deliver constructive feedback and how you can use the DISC personality profile to improve productivity and mutual understanding.


Ed Robinson, CPA, CSP

Ed Robinson, CPA, CSP, is a highly recognized international speaker, business-growth coach, and author. A “recovering CPA” with an engaging personality, Ed has a wealth of experience and is a proven leader. His audiences leave with a renewed commitment to professionalism and success.

President and CEO of Robinson Performance Group with over 30 years’ experience in professional service organizations, Ed provides unique growth strategies and leadership consulting to businesses. Many of his clients experience a dramatic increase in revenue production by applying his ideas and teachings.

Ed is a certified professional speaker (CSP), a designation of the International Federation of Professional Speakers. Only 10% of its members have earned this prestigious designation. Having spoken in over 25 countries, Ed is sought after globally for his speaking, coaching, and rainmaking techniques.

Course Specifics

Dec 19, 2017
There are no prerequisites.

Compliance Information

Qualifies for CA Fraud: No

Learning Objectives

Upon successful completion of this course, participants will be able to:

Section 1

  • Identify the four giant steps to leadership and what they include.
  • Recognize the components of the high performance leadership model and what they mean.
  • Recognize the characteristics of effective teams, team members, and team leaders.
  • Identify employee motivators.

Section 2

  • Recognize the formula and elements for success.
  • Recognize the rules and stages of communication and how to communicate as an adult.
  • Recognize when to provide feedback, the rules for giving feedback, and the stages of receiving feedback.

Section 3

  • Identify the basic DISC behavioral characteristics and psychological needs, what DISC behavioral profiling measures, and the steps involved in using behavioral profiling to improve communication within a team.

Choose Your Preferred Format

Online Access

Get immediate access to a robust collection of learning and reference materials, allowing you to dive deep into the information you need. Our self-study materials are authored by top-quality, industry experts who focus on helping you grasp concepts quickly using real-life examples. Download your CPE to any device, and take it with you so you can learn when and wherever you want. Complete your CPE with an online exam, and enjoy instant grading with the option to print your certificate immediately upon passing.

online access
Hard Copy

Our self-study materials are authored by top-quality, industry experts. You’ll receive a bound notebook of all the course materials, shipped to you within one business day. In addition, you’ll also have full online access. Each self-study package includes a robust collection of learning and reference materials to help you cover the information efficiently and put it into practice immediately.

hard copy
Self-Study Video

Experience high-quality instruction with our Self-Study Videos, available to you 24/7. With more than 80+ videos currently in the Western CPE Self-Study Video library, you can see and hear our expert instructors deliver the information you need in a dynamic way that allows you to immediately apply your learning. Unlike a live course or webcast, you can complete the course on your own time, playing and pausing as needed. Self-Study Videos allow you to complete your CPE requirements on your own time.

hard copy

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