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Computer Software and Applications

Course Description

A retired FBI agent and security expert uses real life examples of the latest hacks, security breaches, and computer scams to demonstrate how cybercrime occurs and what countermeasures we can take to combat the innovations of criminals. This non-technical presentation will provide proven approaches to recognize and prevent the latest cybercrimes.


Jeff Lanza

Jeff Lanza was an FBI special agent for over 20 years. He investigated corruption, fraud, organized crime, cybercrime, human trafficking, and terrorism. Jeff has lectured at Princeton University and as a “distinguished lecturer” at Missouri State University. He appears regularly on Fox News and CNBC, and he appeared on such national programs as TODAY, Good Morning America, Dateline, and NPR’s Marketplace.

Jeff is passionate about keeping people and organizations safe from risk and has presented to thousands around the globe. His latest book, Pistols to Press, has received critical acclaim from national media figures. In addition, Jeff has authored speeches for FBI executives and has been published in the Kansas City Star, Ingram’s magazine, and on the FBI national website.

Jeff is a professional speaker who has provided over a thousand presentations on leadership integrity, crisis communication, ethics, identity theft, cybercrime, and more. His clients include 20th Century Fox, Morgan Stanley, Nationwide, Citigroup, the Young Presidents’ Organization, American Century Investments, Hallmark, H&R Block, Wells Fargo, and others. Jeff produces fraud and ethics webcasts for Western CPE.

Jeff was head of operations security for the Kansas City FBI and a graduate of the world-renowned John E. Reid School of Interviewing and Interrogation. He is a certified FBI instructor and has trained numerous government agencies and corporate clients. Jeff has an undergraduate degree in criminal justice from the University of New Haven (Connecticut) and a master’s degree in business administration from the University of Texas.

Jeff consulted for Academy Award winning director Ang Lee during the production of Ride with the Devil, and he has provided regular consulting services for television and movie production in Hollywood at Steele Films and Granfalloon Productions. Jeff was a major contributor and appeared on camera in a recent episode of the History Channel’s America’s Book of Secrets. He will be featured in the upcoming companion documentary to the major theatrical release Runner Runner, which stars Ben Affleck and Justin Timberlake.

Course Specifics

Computer Software and Applications
Apr 23, 2017

Compliance Information

Qualifies for CA Fraud: No

Learning Objectives

Upon successful completion of this course, participants will be able to:

  • Identify ways to recognize and stop cybercrime before it occurs
  • Cite practices to prevent ransomware attacks and spoofing the boss attacks
  • Identify practices to keep your mobile devices secure
  • Identify ways to recognize and prevent social engineering
  • Cite how to stay safe from email hijacking and account takeovers
  • Identify good practices involving password security

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