Redeveloping High Performers

Course Description

This Webcast focuses on the essential building blocks to interacting with the five diverse generational segments in today’s workplace as well as how to build a greater understanding among group business units (teams, committees, strategic business units, etc.).

Western CPE, in partnership with Jeffrey Magee International,™ offers a comprehensive, core-level Leadership Survivorship Institute (LSI) program that qualifies for continuing professional education (CPE) credits. Dr. Jeffrey Magee designed this leadership series and certificate program to give others the tools necessary to survive and succeed in management as well as to develop future leaders. Contact us to learn more.

Learning Objectives

Upon successful completion of this course, participants will be able to:

• Identify the five generational segments in today’s workplace and explain how to create a greater understanding among group business units (teams, committees, strategic business units, etc.).
• Identify the key DNA characteristics of each generation.
• Define the five-step communication intervention plan.
• Define the six different managerial-leadership coaching styles and identify their own styles.
• Define the six different managerial-leadership coaching styles and identify their own styles.
• List ways to maintain balance and perspective in any difficult situation.
• List the seven core ethics of successful leadership.
• Define a five-step communication formula that will significantly increase positive interaction and professional cohesiveness.
• Outline four powerful ways to objectively assess individuals as strategic assets in order to effectively utilize personnel.
• Explore individual and organizational behavior and when to use the Span-of-Control® model and Anatomy-of-a-Conflict® communication model when individuals or groups fall into conflict or when situations escalate out of control.
• Describe the tools used to facilitate a healthy dialogue (arbitration, mediation, negotiation) that will result in resolution and a sense of calm.
• Describe the four-level process for building teams that people want to be a part of.
• List reasons why people are conditioned to think, feel, and perform differently.
• List and explain 30 specific solution-oriented interventions that create an environment that leads to solutions and forward movement.

Schedule

For registration information, please contact our office at (800) 822-4194.

For Webcast group registrations, click here.