What is the maximum number of CPE credits I can receive at one of your conferences?
The maximum number of CPE credits you can earn at most Western CPE conferences is 40; this includes up to 10 Bonus CPE online credits. A few conferences offer 48 credits, with up to 12 of these being Bonus CPE. Up to 40 credits can be earned on our cruises.
Can I sign up for a 3-, 4-, 5-, or 6-day conference package and then split the conference days between different sites?
To provide our customers with the utmost flexibility, Western CPE happily accommodates split registration requests. For example, if you register to attend 6 days, you can take your family to Orlando for 3 class days and then go to Las Vegas later in the year for the other 3 class days. Keep in mind that when you register and pay for a conference, you must use those conference days in the same calendar year and cannot be transferred to another year.
I would like to split my registration between a premier conference destination and a standard conference destination. How will I be charged?
We will calculate your cost based on the total number of conference days you attend and the corresponding price at each location. For example,
if you attend 3 days at a premier destination and 2 days at a standard destination, your cost would be based on a 5-day conference. From there, we would figure out the average daily cost per day at a 5-day premier conference and multiply that by the 3 days you will be attending and do the same for a 5-day standard conference. Please see below:
5-day Premier Conference in Maui = $1,899 ➗ 5 days = $379.80 x 3 days = $1,139.40
5-day Standard Conference in Orlando = $1,649 ➗ 5 days = $329.80 x 2 days = $659.60
Total: $1,799 ($1,139.40 3-day premier price + 659.60 2-day standard price = $1,799)
Do you offer group discounts for your conferences?
Western CPE offers the following group discount for conferences: 5–9 people receive a 5% discount, 10-19 people receive a 10% discount and 20+ people receive a 15% discount. Please call 844.690.2167 and ask to speak to a Corporate Solutions representative. Group discounts cannot be used in conjunction with any other special offer or promotion.
How do I register a group and get the group discount rate?
To register your group to attend a conference, please call please call 844.690.2167 toll free and ask to speak to a Corporate Solutions representative.
I took advantage of your “Save Now, Choose Later” option, and I’ve now decided which conference I’d like to attend. Can I enter my selection on your website?
With this option, you cannot enter the conference location you’ve chosen on our website. You’ll need to email us at firstname.lastname@example.org, call us at 800.822.4194 or fax us at 206.774.1285 with your site and class information. Please have all of your registration information ready when you call. We’ll need to know the specific classes that you’d like to attend and the names of any guests who will be with you.
Important Note: “Save Now, Choose Later” conference registrations cannot be carried over to a subsequent conference year. If a registrant doesn’t attend a conference in the same year in which the initial registration payment was made, the registrant will forfeit his or her registration payment.
How and when will I receive my class materials?
At most conferences, a binder (or folder if you opt to “Go Green”) will be waiting for you Sunday at the reception desk or on Monday morning prior to class. If you’re joining us on a cruise, in Hawaii or a foreign destination a binder will be shipped to you 1–2 weeks prior to your departure date. You must bring this binder with you; extras will not be available at the conference location.
If you opt to "Go Green", course materials will be available in your account 7 days prior to the first day of the conference.
How do I access Bonus CPE online courses?
Bonus CPE courses will be available to participants at the time of registration. Bonus CPE credits are automatically applied to your customer account. All you need to do is log in to your customer account, select "My CPE," choose your webcast or self-study course(s)*, and proceed to checkout. Bonus CPE credits will expire in your account on December 31, 2016 at midnight EST, you will no longer be able to enroll in a course after that date. Per AICPA and NASBA Standards (S8-06), QAS self-study courses must include an expiration date that is no longer than 1 year from the date of purchase or enrollment. If you need further assistance, please call us at 800.822.4194 or email email@example.com.
*The following webcasts and self-study courses are excluded from Bonus CPE: Federal Tax Update and Federal & California Tax Update; some courses by Karen Brosi, Vern Hoven and Sharon Kreider; and other “premier” courses.
When and how will I receive my certificates of completion?
Once attendance is reconciled, your certificates of completion will be emailed to you. This typically is within 1-2 business days, but can take up to 10 days at some locations. Once certificates have been issued, you can also access them on your Western CPE customer account. After you log in to your account, hover over the “My Account” tab in the top right, then click on “My CPE” from the drop-down menu. The courses active on your account should appear below, along with a certificate link for download. Click the certificate link to access your certificate.
Are meals included in the conference registration fee?
Breakfast for conference attendees is served each morning prior to class and a light snack is provided mid-morning. Attendees are on their own for lunch and dinner.
Is the cost of the hotel included in the conference price?
The conference registration price does not include lodging. The conference price is just for your CPE.
Does Western CPE make airline reservations for conference attendees?
At this time, Western CPE doesn’t make airline reservations for conference participants.
Does Western CPE make hotel reservations for conference attendees?
Western CPE has contracted discounted accommodations with the resort properties, however all customers are responsible for making their own reservations directly with the hotel either through the reservation link on our website or by calling the hotel directly and specifying you are a Western CPE conference attendee. Group rates apply to initial room blocks which occasionally sell out. It’s always a good idea to make your room reservation right after you book your conference.
What is the recommended attire at your conferences?
We want you to be comfortable at our conferences, so at most locations, resort casual is recommended. At some conferences, such as our cruises, it’s recommended that gentlemen have a jacket and tie for evening dining. Our main goal is for you to receive quality education comfortably!
I’ve registered for a conference, but something has come up and I’m not going to be able to attend all 6 days. Is there anything I can do?
Western CPE gives you several options for replacing a day of live instruction. Please contact Customer Care for details. This isn't an option for participants using their fifth free year. Unused registration fees cannot be carried forward to an ensuing year.
What is the difference between premier conference pricing and standard conference pricing?
As a special opportunity for our customers, our skilled team of professional conference planners has gone above and beyond to secure several premier destinations for your enjoyment. Premium hotels, top-rated activities, world-class instructors and jaw-dropping scenery... Priced a little higher than our traditional conferences, these amazing experiences are well worth the investment. We trust your experience will be second to none!
Can I register a guest to attend a conference with me?
Yes! We sincerely appreciate all customer referrals and encourage you to bring along your peers so that they may experience our popular CPE Conferences firsthand. Individual guests will be charged our full registration fee, and for groups of 5 or more, discounts are available.